I do not like the
"I do not like the mattress. I do not think it is very comfortable and for the price I paid I do not think it is worth it. I was unable to find a way to return it."
Helix Birch Elite Natural Mattress
Overall rating: 3.9649122 / 5 from 57 reviews.
AI Generated Review Summary
The Birch Elite Natural Mattress offers a medium-soft feel with eco-conscious, hypoallergenic materials. It provides exceptional support and targeted pressure relief, ensuring a healthy night's sleep. The mattress is praised for its plushness, spinal alignment, and motion isolation, making it ideal for couples.
Summary topics
- Sleep Quality (18%): A significant number of customers brought up that the product provides great night's sleep and improves sleep in years.
- Bed Comfort (25%): Customers keep praising the bed, describing it as the best ever and perfect for allergy-free sleeping.
Review topics: ["customer service","improvement","support","mattress","quality","bed","sleep","elite","topper","firmness","level","birch","back pain"].
Review highlights
- "Great bed for allergy free sleeping!" —
- "Great bed for allergy free sleeping as well as comfort." —
- "Had a foam mattress before this bed is amazing so happy to own it." —
Reviews
Too firm and my back is not happy
"I have been getting a sore back as this mattress is too firm. I love that it’s organic but I’m regretting my purchase."
Love our new Birch Elite!
"LOVE our new Birch Elite mattress! It is comfortable and supportive and we started sleeping great on it right away! We are so happy we made the switch! Also, they have wonderful customer service!"
Worth it.
"Well worth the money I think. Great sleep very comfortable mattress."
We have had the mattress
"We have had the mattress for over a month now and it is the perfect combination of firm and supportive."
Happy customers sleeping well and in comfort
"It is very comfortable. We are happy with our purchase."
The mattress itself is great and I love it, but shipping and quality of customer service was awful. I won't do business with Birch again.
"I previously purchased a Birch mattress, and was really happy with the quality. Thus, when I needed a new mattress after a move, I was excited to upgrade to the Birch elite. I did tons of research and made sure this is the one I wanted. That's where things fell apart. After ordering, my foundation was delivered first. It was rotting, arrived in very poor quality. Stripped and broken. Then the actual mattress showed up, and it look like a bear had torn the box apart. For $3,000+ I expect this to arrive in better condition. They resent the mattress and then I had to donate the old one. While I will say Birch did ultimately handle this, it took weeks of time, me rearranging my schedule and sending all kinds of documents, photos, and evidence before things were resolved. After this, I likely will never purchase from Birch again."
Customer service issue
"I have requested a call regarding my order that was delivered on Monday 8/17/26. Still waiting"
Elite
"No sure why this elite mattress is so firm, we purchased a Lux about a year and a half ago and it is a lot softer than the elite that we just bought"
Birch Elite Natural Mattress King with adjustable base
"This is a phenomenal mattress and has been a back saver. It is extremely comfortable, supportive and cool. I am a warm sleeper and this mattress keeps me cool, even in the hot summer nights. My least favorite part of this mattress is having to leave it in the morning. As a physical therapist, I have referred many patients to Helix and will continue to do so. Their products are top notch."
Q&A
Overall rating: 3.9649122 / 5 from 57 reviews.
AI Generated Review Summary
The Birch Elite Natural Mattress offers a medium-soft feel with eco-conscious, hypoallergenic materials. It provides exceptional support and targeted pressure relief, ensuring a healthy night's sleep. The mattress is praised for its plushness, spinal alignment, and motion isolation, making it ideal for couples.
Summary topics
- Sleep Quality (18%): A significant number of customers brought up that the product provides great night's sleep and improves sleep in years.
- Bed Comfort (25%): Customers keep praising the bed, describing it as the best ever and perfect for allergy-free sleeping.
Review topics: ["customer service","improvement","support","mattress","quality","bed","sleep","elite","topper","firmness","level","birch","back pain"].
Review highlights
- "Great bed for allergy free sleeping!" —
- "Great bed for allergy free sleeping as well as comfort." —
- "Had a foam mattress before this bed is amazing so happy to own it." —
Reviews
I do not like the
"I do not like the mattress. I do not think it is very comfortable and for the price I paid I do not think it is worth it. I was unable to find a way to return it."
Too firm and my back is not happy
"I have been getting a sore back as this mattress is too firm. I love that it’s organic but I’m regretting my purchase."
Love our new Birch Elite!
"LOVE our new Birch Elite mattress! It is comfortable and supportive and we started sleeping great on it right away! We are so happy we made the switch! Also, they have wonderful customer service!"
Worth it.
"Well worth the money I think. Great sleep very comfortable mattress."
We have had the mattress
"We have had the mattress for over a month now and it is the perfect combination of firm and supportive."
Happy customers sleeping well and in comfort
"It is very comfortable. We are happy with our purchase."
The mattress itself is great and I love it, but shipping and quality of customer service was awful. I won't do business with Birch again.
"I previously purchased a Birch mattress, and was really happy with the quality. Thus, when I needed a new mattress after a move, I was excited to upgrade to the Birch elite. I did tons of research and made sure this is the one I wanted. That's where things fell apart. After ordering, my foundation was delivered first. It was rotting, arrived in very poor quality. Stripped and broken. Then the actual mattress showed up, and it look like a bear had torn the box apart. For $3,000+ I expect this to arrive in better condition. They resent the mattress and then I had to donate the old one. While I will say Birch did ultimately handle this, it took weeks of time, me rearranging my schedule and sending all kinds of documents, photos, and evidence before things were resolved. After this, I likely will never purchase from Birch again."
Customer service issue
"I have requested a call regarding my order that was delivered on Monday 8/17/26. Still waiting"
Elite
"No sure why this elite mattress is so firm, we purchased a Lux about a year and a half ago and it is a lot softer than the elite that we just bought"
Birch Elite Natural Mattress King with adjustable base
"This is a phenomenal mattress and has been a back saver. It is extremely comfortable, supportive and cool. I am a warm sleeper and this mattress keeps me cool, even in the hot summer nights. My least favorite part of this mattress is having to leave it in the morning. As a physical therapist, I have referred many patients to Helix and will continue to do so. Their products are top notch."
Q&A
Overall rating: 3.9649122 / 5 from 57 reviews.
AI Generated Review Summary
The Birch Elite Natural Mattress offers a medium-soft feel with eco-conscious, hypoallergenic materials. It provides exceptional support and targeted pressure relief, ensuring a healthy night's sleep. The mattress is praised for its plushness, spinal alignment, and motion isolation, making it ideal for couples.
Summary topics
- Sleep Quality (18%): A significant number of customers brought up that the product provides great night's sleep and improves sleep in years.
- Bed Comfort (25%): Customers keep praising the bed, describing it as the best ever and perfect for allergy-free sleeping.
Review topics: ["customer service","improvement","support","mattress","quality","bed","sleep","elite","topper","firmness","level","birch","back pain"].
Review highlights
- "Great bed for allergy free sleeping!" —
- "Great bed for allergy free sleeping as well as comfort." —
- "Had a foam mattress before this bed is amazing so happy to own it." —
Reviews
I do not like the
"I do not like the mattress. I do not think it is very comfortable and for the price I paid I do not think it is worth it. I was unable to find a way to return it."
Too firm and my back is not happy
"I have been getting a sore back as this mattress is too firm. I love that it’s organic but I’m regretting my purchase."
Love our new Birch Elite!
"LOVE our new Birch Elite mattress! It is comfortable and supportive and we started sleeping great on it right away! We are so happy we made the switch! Also, they have wonderful customer service!"
Worth it.
"Well worth the money I think. Great sleep very comfortable mattress."
We have had the mattress
"We have had the mattress for over a month now and it is the perfect combination of firm and supportive."
Happy customers sleeping well and in comfort
"It is very comfortable. We are happy with our purchase."
The mattress itself is great and I love it, but shipping and quality of customer service was awful. I won't do business with Birch again.
"I previously purchased a Birch mattress, and was really happy with the quality. Thus, when I needed a new mattress after a move, I was excited to upgrade to the Birch elite. I did tons of research and made sure this is the one I wanted. That's where things fell apart. After ordering, my foundation was delivered first. It was rotting, arrived in very poor quality. Stripped and broken. Then the actual mattress showed up, and it look like a bear had torn the box apart. For $3,000+ I expect this to arrive in better condition. They resent the mattress and then I had to donate the old one. While I will say Birch did ultimately handle this, it took weeks of time, me rearranging my schedule and sending all kinds of documents, photos, and evidence before things were resolved. After this, I likely will never purchase from Birch again."
Customer service issue
"I have requested a call regarding my order that was delivered on Monday 8/17/26. Still waiting"
Elite
"No sure why this elite mattress is so firm, we purchased a Lux about a year and a half ago and it is a lot softer than the elite that we just bought"
Birch Elite Natural Mattress King with adjustable base
"This is a phenomenal mattress and has been a back saver. It is extremely comfortable, supportive and cool. I am a warm sleeper and this mattress keeps me cool, even in the hot summer nights. My least favorite part of this mattress is having to leave it in the morning. As a physical therapist, I have referred many patients to Helix and will continue to do so. Their products are top notch."
Q&A
Overall rating: 3.9649122 / 5 from 57 reviews.
AI Generated Review Summary
The Birch Elite Natural Mattress offers a medium-soft feel with eco-conscious, hypoallergenic materials. It provides exceptional support and targeted pressure relief, ensuring a healthy night's sleep. The mattress is praised for its plushness, spinal alignment, and motion isolation, making it ideal for couples.
Summary topics
- Sleep Quality (18%): A significant number of customers brought up that the product provides great night's sleep and improves sleep in years.
- Bed Comfort (25%): Customers keep praising the bed, describing it as the best ever and perfect for allergy-free sleeping.
Review topics: ["customer service","improvement","support","mattress","quality","bed","sleep","elite","topper","firmness","level","birch","back pain"].
Review highlights
- "Great bed for allergy free sleeping!" —
- "Great bed for allergy free sleeping as well as comfort." —
- "Had a foam mattress before this bed is amazing so happy to own it." —
Reviews
I do not like the
"I do not like the mattress. I do not think it is very comfortable and for the price I paid I do not think it is worth it. I was unable to find a way to return it."
Too firm and my back is not happy
"I have been getting a sore back as this mattress is too firm. I love that it’s organic but I’m regretting my purchase."
Love our new Birch Elite!
"LOVE our new Birch Elite mattress! It is comfortable and supportive and we started sleeping great on it right away! We are so happy we made the switch! Also, they have wonderful customer service!"
Worth it.
"Well worth the money I think. Great sleep very comfortable mattress."
We have had the mattress
"We have had the mattress for over a month now and it is the perfect combination of firm and supportive."
Happy customers sleeping well and in comfort
"It is very comfortable. We are happy with our purchase."
The mattress itself is great and I love it, but shipping and quality of customer service was awful. I won't do business with Birch again.
"I previously purchased a Birch mattress, and was really happy with the quality. Thus, when I needed a new mattress after a move, I was excited to upgrade to the Birch elite. I did tons of research and made sure this is the one I wanted. That's where things fell apart. After ordering, my foundation was delivered first. It was rotting, arrived in very poor quality. Stripped and broken. Then the actual mattress showed up, and it look like a bear had torn the box apart. For $3,000+ I expect this to arrive in better condition. They resent the mattress and then I had to donate the old one. While I will say Birch did ultimately handle this, it took weeks of time, me rearranging my schedule and sending all kinds of documents, photos, and evidence before things were resolved. After this, I likely will never purchase from Birch again."
Customer service issue
"I have requested a call regarding my order that was delivered on Monday 8/17/26. Still waiting"
Elite
"No sure why this elite mattress is so firm, we purchased a Lux about a year and a half ago and it is a lot softer than the elite that we just bought"
Birch Elite Natural Mattress King with adjustable base
"This is a phenomenal mattress and has been a back saver. It is extremely comfortable, supportive and cool. I am a warm sleeper and this mattress keeps me cool, even in the hot summer nights. My least favorite part of this mattress is having to leave it in the morning. As a physical therapist, I have referred many patients to Helix and will continue to do so. Their products are top notch."
Q&A
Overall rating: 3.9649122 / 5 from 57 reviews.
AI Generated Review Summary
The Birch Elite Natural Mattress offers a medium-soft feel with eco-conscious, hypoallergenic materials. It provides exceptional support and targeted pressure relief, ensuring a healthy night's sleep. The mattress is praised for its plushness, spinal alignment, and motion isolation, making it ideal for couples.
Summary topics
- Sleep Quality (18%): A significant number of customers brought up that the product provides great night's sleep and improves sleep in years.
- Bed Comfort (25%): Customers keep praising the bed, describing it as the best ever and perfect for allergy-free sleeping.
Review topics: ["customer service","improvement","support","mattress","quality","bed","sleep","elite","topper","firmness","level","birch","back pain"].
Review highlights
- "Great bed for allergy free sleeping!" —
- "Great bed for allergy free sleeping as well as comfort." —
- "Had a foam mattress before this bed is amazing so happy to own it." —
Reviews
I do not like the
"I do not like the mattress. I do not think it is very comfortable and for the price I paid I do not think it is worth it. I was unable to find a way to return it."
Too firm and my back is not happy
"I have been getting a sore back as this mattress is too firm. I love that it’s organic but I’m regretting my purchase."
Love our new Birch Elite!
"LOVE our new Birch Elite mattress! It is comfortable and supportive and we started sleeping great on it right away! We are so happy we made the switch! Also, they have wonderful customer service!"
Worth it.
"Well worth the money I think. Great sleep very comfortable mattress."
We have had the mattress
"We have had the mattress for over a month now and it is the perfect combination of firm and supportive."
Happy customers sleeping well and in comfort
"It is very comfortable. We are happy with our purchase."
The mattress itself is great and I love it, but shipping and quality of customer service was awful. I won't do business with Birch again.
"I previously purchased a Birch mattress, and was really happy with the quality. Thus, when I needed a new mattress after a move, I was excited to upgrade to the Birch elite. I did tons of research and made sure this is the one I wanted. That's where things fell apart. After ordering, my foundation was delivered first. It was rotting, arrived in very poor quality. Stripped and broken. Then the actual mattress showed up, and it look like a bear had torn the box apart. For $3,000+ I expect this to arrive in better condition. They resent the mattress and then I had to donate the old one. While I will say Birch did ultimately handle this, it took weeks of time, me rearranging my schedule and sending all kinds of documents, photos, and evidence before things were resolved. After this, I likely will never purchase from Birch again."
Customer service issue
"I have requested a call regarding my order that was delivered on Monday 8/17/26. Still waiting"
Elite
"No sure why this elite mattress is so firm, we purchased a Lux about a year and a half ago and it is a lot softer than the elite that we just bought"
Birch Elite Natural Mattress King with adjustable base
"This is a phenomenal mattress and has been a back saver. It is extremely comfortable, supportive and cool. I am a warm sleeper and this mattress keeps me cool, even in the hot summer nights. My least favorite part of this mattress is having to leave it in the morning. As a physical therapist, I have referred many patients to Helix and will continue to do so. Their products are top notch."
Q&A
"We feel extra confident recommending this mattress because it has earned praise from several sleep experts."
"Helix is one of the world’s best mattress brands, so we aren't surprised to see such a high quality build and the use of premium, non-toxic materials here."
"Even better news for parents: Helix now makes a kids’ mattress that’s specially designed for their needs."
"A mattress may not be exciting to a kid, but they will thank you when they sleep like a baby (no pun intended). And, parents will love it too."
"Helix has a new kids mattress and you're going to want to check it out! It has all sorts of thoughtful features that help facilitate a good night’s sleep."
"New & Notable: The Helix Kids Mattress sports a dual-sided design so your kid can switch it up as they grow and their preferences change."
Expert Tested & Recommended
Trusting us to help your kids get a great night's sleep is a big deal, so we turned to experts and professional caregivers to test our mattresses. That's right, in addition to kids and parents trying out the Helix Kids Mattress, we've also turned to medical doctors, pediatric sleep specialists, and child & family sleep consultants to test this mattress.
"This mattress is light years ahead in design and quality. Helix thought of everything a parent and a sleep physician could want in a mattress including a two sided design to last from age 3 until the child is 12, a cool to the touch hypoallergenic TENCEL™ cover, and CertiPUR-US certified foams."
Meredith Broderick, MD
Board Certified in Neurology, Sleep Medicine, and Behavioral Sleep Medicine; Founder, Sound Sleep Guru
"When I recommend mattresses to clients and even when researching them for my own children I want a mattress that will grow with the child and is hypoallergenic. Longevity and durability are also important, as is choosing the right mattress for your child’s developing body. Selecting a new mattress can be confusing but Helix has made it easy for families."
Alanna McGinn
Certified Family Sleep Coach; Leading Family Sleep Expert and Founder of Good Night Sleep Site
"I highly recommend the Helix Kids Mattress to anyone who is looking to upgrade their child's sleep. From its flippable hybrid design which provides the proper support for my child's growing body, the safe certification guaranteeing that no harsh chemicals or toxins were used, to the comfort of the polyfoam and coils, my child instantly fell in love (and asleep) on it."
Sari Broda
Certified Child Sleep and Behavior Consultant; Sleep Expert In Chief & Founder of The Chil Pil
"As a sleep physician and parent, I am ecstatic there is finally a high quality kids' mattress and I have been thrilled with the Helix Kids Mattress! Studies show that improving the sleep environment (including the mattress) can boost sleep quality. A mattress should be designed with the weight and size of the sleeper in mind, making adult mattresses less than ideal for children."
Meredith Broderick, MD
Board Certified in Neurology, Sleep Medicine, and Behavioral Sleep Medicine; Founder, Sound Sleep Guru
"With its flippable softer and firmer design, The Helix Kids Mattress provides the proper support for all ages of development while also giving kids the comfort and feel they need for a great night of sleep. And its soft, absorbent TENCEL™ cover is naturally hypoallergenic and perfect for my hot sleeper son who also has sensitive skin."
Alanna McGinn
Certified Family Sleep Coach; Leading Family Sleep Expert and Founder of Good Night Sleep Site
"As a child sleep consultant, I always say we have to set up our children for success by optimizing their sleep environment and any factors that we can control. The most important one is a comfortable, thoughtfully-made, and safe mattress. As I transitioned my 3 year old from a crib to a big kid bed, I knew choosing the right mattress would be a game-changer in making this process easier for everyone. The Helix Kids Mattress was the perfect fit!"
Sari Broda
Certified Child Sleep and Behavior Consultant; Sleep Expert In Chief & Founder of The Chil Pil
Kids Mattress Benefits
Birch Elite Natural Mattress: ’s Favorite Mattress
Mattress Match: Birch Elite Natural Mattress
Kids Mattress Features
This flippable mattress was designed with the safety and comfort of a growing kid in mind.
Hypoallergenic, Breathable Cover
The naturally hypoallergenic, soft, and breathable TENCEL™ mattress cover provides high levels of airflow. No more sweaty, itchy nights.
Water-Repellent Finish
The Helix Kids Mattress features RUCO®-DRY BIO NPE, an eco-friendly and plant-based durable water-repellent finish that protects the mattress from stains and water damage without impacting the fabric’s breathability and soft touch.
Odor-Fighting Antimicrobial Tech
This mattress uses AEGIS® Microbe Shield, a permanent fiber treatment on the mattress cover that combats odor-causing bacteria, but is safe for you, your kid, and the environment.
Mattress Firmness Scale
Kid Tested & Kid Approved
Who knows best? Moms and dads, of course! But because we designed this bed for kids, we knew we had to also ask them what they thought about the Helix Kids Mattress. So in addition to our mattresses getting tested by medical doctors, pediatric sleep specialists, and child & family sleep consultants, we also got real kids and real families to try out our mattresses too!
"It's so comfy!"
Aiden B.
A Pro At Transitioning To A Big Kid Bed
"Whoa! I love my new bed!"
Melanie T.
Doesn't Always Love Bedtime, But Loves This Mattress
"It's so cozy! I'm so excited to sleep on it again and again! Can I take a nap now?"
Jon A.
Most Likely to be Napping Right Now
"This is the best mattress in the world!"
Angelina L.
Global Napper Extraordinaire
"Two thumbs up!"
Mary B.
Juvenile Mattress Connoisseur
"I'm having so much fun beating up my big brother on my new bed."
Zak W.
Nighttime Ninja
"Helix Kids is the most bounce-tastic mattress I've ever had! It is also nice and comfy for bedtime."
Layla P.
Probably Bouncing (Unless It's Bedtime)
"I slept like a baby on it! Love it"
Ryleigh B.
Part Time Napper & Full Time Cutie
"This mattress is amazing! I love it!"
Alan A.
Genius Blanket Fort Architect
"I love my mom more for my new mattress. Thanks mom!"
Noa A.
Mama's Favorite Child (Obviously)
"I never want to go to school and this mattress makes me not want to go even more..."
Cal C.
Most Likely To Play Hooky
"I give this Helix Kids Mattress 5 out of 5 zzzzzs for sleeping in late on Saturdays. I give it 5 out of 5 stars for comfort while reading my books in bed...for hours. I consider myself an expert in both subjects."
Isabel P.
Sleep Expert-in-Training
Flexible Payment Plans
Helix and Affirm have teamed up to offer financing as low as 0% APR on qualifying purchases. Just choose ‘Affirm - Pay Over Time’ at checkout. For shoppers with low or no FICO scores, Katapult offers alternative financing.
Pay over time with Affirm
As low as 0% APR financing*
*Get a Helix Sleep Queen mattress for as low as $61/month over 18-months at 0% APR. Based on a full purchase price of $1,099.
Subject to credit check and approval. Rates from 0% APR or 10-30% APR over 3-36 months based on creditworthiness and purchase amount. Paid interest is non-refundable.
In cases of partial approval, a down payment may be required.
For purchases under $150, limited payment options are available.
Estimated payment amount excludes taxes and shipping fees. Offer subject to change at any time. Previous purchases are ineligible.
Payment options through Affirm are provided by these lending partners: http://affirm.com/lenders.
See http://www.affirm.com/faqs for details.
Katapult offers alternative financing for people with low or no FICO scores.
Non-refundable $45 initial payment required. Previous purchases are ineligible for offer. Offer subject to change at any time. Subject to credit approval. See terms.
FAQs
Have questions? Check out our in depth explanations on the product, shipping, returns, and safety.
Learn More