Overall rating: 4.5686016 / 5 from 4548 reviews.
The Birch Natural Mattress is praised for its high-quality, sustainable materials and excellent customer service. Customers report great sleep, perfect firmness, and comfortable feel. However, opinions on the smell vary, and shipping speed is not universally positive.
Review topics: ["replacement","shipping","feel","issues","packaging","materials","support","price","quality","customer service","comfort","set","looks","frame","value","use","balance","edges","improvement","mattress","husband","fit","size","sleep","box","assembly","softness","bed","cover","construction"].
"They sent the wrong mattress. I ordered the twin XL and received a regular standard size mattress. I questioned the $100 pick up fee and was told I wouldn’t be charged. They charged me anyway. Their sales people lied. Period. Now I’m trying to get that money back. I can understand the fee if I just didn’t like the mattress, but they sent the wrong size. They did it and they will not take responsibility for their error."
"We purchased a queen size Natural 4y4s ago, Gave it to our grandson, it was firm and we loved it. So we purchased a king size natural with factory foundation. It is not even close to the previous bed ,for being firm, hoping this unit gets better or did we make a $ 3000 mistake."
"The mattress is comfortable in the middle and left and right sides. You can really tell they fortified the springs. The head and foot of this mattress is the problem. It sinks in a lot. Without many more pillows than what I have ever needed, it feels like your head is below your torso and then I start getting headaches long term."
"I love it. So comfy. Now fake plastic and no chemicals no fiberglass hazard. I will say it’s a little heavy and the price is wayyyyyy too high. But so is everything else in life. Great mattress."
"We live our new mattress. Both of us had been waking up with sore backs and that has completely disappeared and both of us are hot sleepers and with our new mattress we no longer are sleeping hot. Love this mattress."
"This mattress is a wonderful mattress. It is just to firm for my sleeping needs. I contacted Birch and they are so great getting me the correct mattress and setting up the exchange. A Wonderful company to work with."
"I've always wanted that extreme comfort of a high quality mattress and now i have it. This bed has been worth ever penny simply for two reasons. 1. No more back pain. I've had back pain for 4 years and its no more(only change in life being the bed). 2. the most comfortable I've even been sleeping with my partner of 11 years. We don't hardly notice each other moving in the night. No more being woke up because someone moved or got out of bed. 10/10 will be recommended this mattress to everyone."
"Can’t tell if I like it or not yet. It’s very hard. Definitely good for back sleepers, might be good for stomach sleepers, awful for side sleepers. I’m pregnant and a mandatory side sleeper so I had to get an extra mattress topper. My husband is a combo sleeper and doing well."
"I spent weeks researching mattresses that were healthy and natural. I have high standards and as a side sleeper who does not like sinking in but prefers a firmer feel, this mattress checked all my boxes."
"Two important points i Love the mattress but when they could not take back my brother's box spring he lost money."
Overall rating: 4.5686016 / 5 from 4548 reviews.
The Birch Natural Mattress is praised for its high-quality, sustainable materials and excellent customer service. Customers report great sleep, perfect firmness, and comfortable feel. However, opinions on the smell vary, and shipping speed is not universally positive.
Review topics: ["replacement","shipping","feel","issues","packaging","materials","support","price","quality","customer service","comfort","set","looks","frame","value","use","balance","edges","improvement","mattress","husband","fit","size","sleep","box","assembly","softness","bed","cover","construction"].
"They sent the wrong mattress. I ordered the twin XL and received a regular standard size mattress. I questioned the $100 pick up fee and was told I wouldn’t be charged. They charged me anyway. Their sales people lied. Period. Now I’m trying to get that money back. I can understand the fee if I just didn’t like the mattress, but they sent the wrong size. They did it and they will not take responsibility for their error."
"We purchased a queen size Natural 4y4s ago, Gave it to our grandson, it was firm and we loved it. So we purchased a king size natural with factory foundation. It is not even close to the previous bed ,for being firm, hoping this unit gets better or did we make a $ 3000 mistake."
"The mattress is comfortable in the middle and left and right sides. You can really tell they fortified the springs. The head and foot of this mattress is the problem. It sinks in a lot. Without many more pillows than what I have ever needed, it feels like your head is below your torso and then I start getting headaches long term."
"I love it. So comfy. Now fake plastic and no chemicals no fiberglass hazard. I will say it’s a little heavy and the price is wayyyyyy too high. But so is everything else in life. Great mattress."
"We live our new mattress. Both of us had been waking up with sore backs and that has completely disappeared and both of us are hot sleepers and with our new mattress we no longer are sleeping hot. Love this mattress."
"This mattress is a wonderful mattress. It is just to firm for my sleeping needs. I contacted Birch and they are so great getting me the correct mattress and setting up the exchange. A Wonderful company to work with."
"I've always wanted that extreme comfort of a high quality mattress and now i have it. This bed has been worth ever penny simply for two reasons. 1. No more back pain. I've had back pain for 4 years and its no more(only change in life being the bed). 2. the most comfortable I've even been sleeping with my partner of 11 years. We don't hardly notice each other moving in the night. No more being woke up because someone moved or got out of bed. 10/10 will be recommended this mattress to everyone."
"Can’t tell if I like it or not yet. It’s very hard. Definitely good for back sleepers, might be good for stomach sleepers, awful for side sleepers. I’m pregnant and a mandatory side sleeper so I had to get an extra mattress topper. My husband is a combo sleeper and doing well."
"I spent weeks researching mattresses that were healthy and natural. I have high standards and as a side sleeper who does not like sinking in but prefers a firmer feel, this mattress checked all my boxes."
"Two important points i Love the mattress but when they could not take back my brother's box spring he lost money."
Overall rating: 4.5686016 / 5 from 4548 reviews.
The Birch Natural Mattress is praised for its high-quality, sustainable materials and excellent customer service. Customers report great sleep, perfect firmness, and comfortable feel. However, opinions on the smell vary, and shipping speed is not universally positive.
Review topics: ["replacement","shipping","feel","issues","packaging","materials","support","price","quality","customer service","comfort","set","looks","frame","value","use","balance","edges","improvement","mattress","husband","fit","size","sleep","box","assembly","softness","bed","cover","construction"].
"They sent the wrong mattress. I ordered the twin XL and received a regular standard size mattress. I questioned the $100 pick up fee and was told I wouldn’t be charged. They charged me anyway. Their sales people lied. Period. Now I’m trying to get that money back. I can understand the fee if I just didn’t like the mattress, but they sent the wrong size. They did it and they will not take responsibility for their error."
"We purchased a queen size Natural 4y4s ago, Gave it to our grandson, it was firm and we loved it. So we purchased a king size natural with factory foundation. It is not even close to the previous bed ,for being firm, hoping this unit gets better or did we make a $ 3000 mistake."
"The mattress is comfortable in the middle and left and right sides. You can really tell they fortified the springs. The head and foot of this mattress is the problem. It sinks in a lot. Without many more pillows than what I have ever needed, it feels like your head is below your torso and then I start getting headaches long term."
"I love it. So comfy. Now fake plastic and no chemicals no fiberglass hazard. I will say it’s a little heavy and the price is wayyyyyy too high. But so is everything else in life. Great mattress."
"We live our new mattress. Both of us had been waking up with sore backs and that has completely disappeared and both of us are hot sleepers and with our new mattress we no longer are sleeping hot. Love this mattress."
"This mattress is a wonderful mattress. It is just to firm for my sleeping needs. I contacted Birch and they are so great getting me the correct mattress and setting up the exchange. A Wonderful company to work with."
"I've always wanted that extreme comfort of a high quality mattress and now i have it. This bed has been worth ever penny simply for two reasons. 1. No more back pain. I've had back pain for 4 years and its no more(only change in life being the bed). 2. the most comfortable I've even been sleeping with my partner of 11 years. We don't hardly notice each other moving in the night. No more being woke up because someone moved or got out of bed. 10/10 will be recommended this mattress to everyone."
"Can’t tell if I like it or not yet. It’s very hard. Definitely good for back sleepers, might be good for stomach sleepers, awful for side sleepers. I’m pregnant and a mandatory side sleeper so I had to get an extra mattress topper. My husband is a combo sleeper and doing well."
"I spent weeks researching mattresses that were healthy and natural. I have high standards and as a side sleeper who does not like sinking in but prefers a firmer feel, this mattress checked all my boxes."
"Two important points i Love the mattress but when they could not take back my brother's box spring he lost money."
Overall rating: 4.5686016 / 5 from 4548 reviews.
The Birch Natural Mattress is praised for its high-quality, sustainable materials and excellent customer service. Customers report great sleep, perfect firmness, and comfortable feel. However, opinions on the smell vary, and shipping speed is not universally positive.
Review topics: ["replacement","shipping","feel","issues","packaging","materials","support","price","quality","customer service","comfort","set","looks","frame","value","use","balance","edges","improvement","mattress","husband","fit","size","sleep","box","assembly","softness","bed","cover","construction"].
"They sent the wrong mattress. I ordered the twin XL and received a regular standard size mattress. I questioned the $100 pick up fee and was told I wouldn’t be charged. They charged me anyway. Their sales people lied. Period. Now I’m trying to get that money back. I can understand the fee if I just didn’t like the mattress, but they sent the wrong size. They did it and they will not take responsibility for their error."
"We purchased a queen size Natural 4y4s ago, Gave it to our grandson, it was firm and we loved it. So we purchased a king size natural with factory foundation. It is not even close to the previous bed ,for being firm, hoping this unit gets better or did we make a $ 3000 mistake."
"The mattress is comfortable in the middle and left and right sides. You can really tell they fortified the springs. The head and foot of this mattress is the problem. It sinks in a lot. Without many more pillows than what I have ever needed, it feels like your head is below your torso and then I start getting headaches long term."
"I love it. So comfy. Now fake plastic and no chemicals no fiberglass hazard. I will say it’s a little heavy and the price is wayyyyyy too high. But so is everything else in life. Great mattress."
"We live our new mattress. Both of us had been waking up with sore backs and that has completely disappeared and both of us are hot sleepers and with our new mattress we no longer are sleeping hot. Love this mattress."
"This mattress is a wonderful mattress. It is just to firm for my sleeping needs. I contacted Birch and they are so great getting me the correct mattress and setting up the exchange. A Wonderful company to work with."
"I've always wanted that extreme comfort of a high quality mattress and now i have it. This bed has been worth ever penny simply for two reasons. 1. No more back pain. I've had back pain for 4 years and its no more(only change in life being the bed). 2. the most comfortable I've even been sleeping with my partner of 11 years. We don't hardly notice each other moving in the night. No more being woke up because someone moved or got out of bed. 10/10 will be recommended this mattress to everyone."
"Can’t tell if I like it or not yet. It’s very hard. Definitely good for back sleepers, might be good for stomach sleepers, awful for side sleepers. I’m pregnant and a mandatory side sleeper so I had to get an extra mattress topper. My husband is a combo sleeper and doing well."
"I spent weeks researching mattresses that were healthy and natural. I have high standards and as a side sleeper who does not like sinking in but prefers a firmer feel, this mattress checked all my boxes."
"Two important points i Love the mattress but when they could not take back my brother's box spring he lost money."
Overall rating: 4.5686016 / 5 from 4548 reviews.
The Birch Natural Mattress is praised for its high-quality, sustainable materials and excellent customer service. Customers report great sleep, perfect firmness, and comfortable feel. However, opinions on the smell vary, and shipping speed is not universally positive.
Review topics: ["replacement","shipping","feel","issues","packaging","materials","support","price","quality","customer service","comfort","set","looks","frame","value","use","balance","edges","improvement","mattress","husband","fit","size","sleep","box","assembly","softness","bed","cover","construction"].
"They sent the wrong mattress. I ordered the twin XL and received a regular standard size mattress. I questioned the $100 pick up fee and was told I wouldn’t be charged. They charged me anyway. Their sales people lied. Period. Now I’m trying to get that money back. I can understand the fee if I just didn’t like the mattress, but they sent the wrong size. They did it and they will not take responsibility for their error."
"We purchased a queen size Natural 4y4s ago, Gave it to our grandson, it was firm and we loved it. So we purchased a king size natural with factory foundation. It is not even close to the previous bed ,for being firm, hoping this unit gets better or did we make a $ 3000 mistake."
"The mattress is comfortable in the middle and left and right sides. You can really tell they fortified the springs. The head and foot of this mattress is the problem. It sinks in a lot. Without many more pillows than what I have ever needed, it feels like your head is below your torso and then I start getting headaches long term."
"I love it. So comfy. Now fake plastic and no chemicals no fiberglass hazard. I will say it’s a little heavy and the price is wayyyyyy too high. But so is everything else in life. Great mattress."
"We live our new mattress. Both of us had been waking up with sore backs and that has completely disappeared and both of us are hot sleepers and with our new mattress we no longer are sleeping hot. Love this mattress."
"This mattress is a wonderful mattress. It is just to firm for my sleeping needs. I contacted Birch and they are so great getting me the correct mattress and setting up the exchange. A Wonderful company to work with."
"I've always wanted that extreme comfort of a high quality mattress and now i have it. This bed has been worth ever penny simply for two reasons. 1. No more back pain. I've had back pain for 4 years and its no more(only change in life being the bed). 2. the most comfortable I've even been sleeping with my partner of 11 years. We don't hardly notice each other moving in the night. No more being woke up because someone moved or got out of bed. 10/10 will be recommended this mattress to everyone."
"Can’t tell if I like it or not yet. It’s very hard. Definitely good for back sleepers, might be good for stomach sleepers, awful for side sleepers. I’m pregnant and a mandatory side sleeper so I had to get an extra mattress topper. My husband is a combo sleeper and doing well."
"I spent weeks researching mattresses that were healthy and natural. I have high standards and as a side sleeper who does not like sinking in but prefers a firmer feel, this mattress checked all my boxes."
"Two important points i Love the mattress but when they could not take back my brother's box spring he lost money."
"We feel extra confident recommending this mattress because it has earned praise from several sleep experts."
"Helix is one of the world’s best mattress brands, so we aren't surprised to see such a high quality build and the use of premium, non-toxic materials here."
"Even better news for parents: Helix now makes a kids’ mattress that’s specially designed for their needs."
"A mattress may not be exciting to a kid, but they will thank you when they sleep like a baby (no pun intended). And, parents will love it too."
"Helix has a new kids mattress and you're going to want to check it out! It has all sorts of thoughtful features that help facilitate a good night’s sleep."
"New & Notable: The Helix Kids Mattress sports a dual-sided design so your kid can switch it up as they grow and their preferences change."
Trusting us to help your kids get a great night's sleep is a big deal, so we turned to experts and professional caregivers to test our mattresses. That's right, in addition to kids and parents trying out the Helix Kids Mattress, we've also turned to medical doctors, pediatric sleep specialists, and child & family sleep consultants to test this mattress.
"This mattress is light years ahead in design and quality. Helix thought of everything a parent and a sleep physician could want in a mattress including a two sided design to last from age 3 until the child is 12, a cool to the touch hypoallergenic TENCEL™ cover, and CertiPUR-US certified foams."
Board Certified in Neurology, Sleep Medicine, and Behavioral Sleep Medicine; Founder, Sound Sleep Guru
"When I recommend mattresses to clients and even when researching them for my own children I want a mattress that will grow with the child and is hypoallergenic. Longevity and durability are also important, as is choosing the right mattress for your child’s developing body. Selecting a new mattress can be confusing but Helix has made it easy for families."
Certified Family Sleep Coach; Leading Family Sleep Expert and Founder of Good Night Sleep Site
"I highly recommend the Helix Kids Mattress to anyone who is looking to upgrade their child's sleep. From its flippable hybrid design which provides the proper support for my child's growing body, the safe certification guaranteeing that no harsh chemicals or toxins were used, to the comfort of the polyfoam and coils, my child instantly fell in love (and asleep) on it."
Certified Child Sleep and Behavior Consultant; Sleep Expert In Chief & Founder of The Chil Pil
"As a sleep physician and parent, I am ecstatic there is finally a high quality kids' mattress and I have been thrilled with the Helix Kids Mattress! Studies show that improving the sleep environment (including the mattress) can boost sleep quality. A mattress should be designed with the weight and size of the sleeper in mind, making adult mattresses less than ideal for children."
Board Certified in Neurology, Sleep Medicine, and Behavioral Sleep Medicine; Founder, Sound Sleep Guru
"With its flippable softer and firmer design, The Helix Kids Mattress provides the proper support for all ages of development while also giving kids the comfort and feel they need for a great night of sleep. And its soft, absorbent TENCEL™ cover is naturally hypoallergenic and perfect for my hot sleeper son who also has sensitive skin."
Certified Family Sleep Coach; Leading Family Sleep Expert and Founder of Good Night Sleep Site
"As a child sleep consultant, I always say we have to set up our children for success by optimizing their sleep environment and any factors that we can control. The most important one is a comfortable, thoughtfully-made, and safe mattress. As I transitioned my 3 year old from a crib to a big kid bed, I knew choosing the right mattress would be a game-changer in making this process easier for everyone. The Helix Kids Mattress was the perfect fit!"
Certified Child Sleep and Behavior Consultant; Sleep Expert In Chief & Founder of The Chil Pil
This flippable mattress was designed with the safety and comfort of a growing kid in mind.
Who knows best? Moms and dads, of course! But because we designed this bed for kids, we knew we had to also ask them what they thought about the Helix Kids Mattress. So in addition to our mattresses getting tested by medical doctors, pediatric sleep specialists, and child & family sleep consultants, we also got real kids and real families to try out our mattresses too!
"It's so comfy!"
A Pro At Transitioning To A Big Kid Bed
"Whoa! I love my new bed!"
Doesn't Always Love Bedtime, But Loves This Mattress
"It's so cozy! I'm so excited to sleep on it again and again! Can I take a nap now?"
Most Likely to be Napping Right Now
"This is the best mattress in the world!"
Global Napper Extraordinaire
"Two thumbs up!"
Juvenile Mattress Connoisseur
"I'm having so much fun beating up my big brother on my new bed."
Nighttime Ninja
"Helix Kids is the most bounce-tastic mattress I've ever had! It is also nice and comfy for bedtime."
Probably Bouncing (Unless It's Bedtime)
"I slept like a baby on it! Love it"
Part Time Napper & Full Time Cutie
"This mattress is amazing! I love it!"
Genius Blanket Fort Architect
"I love my mom more for my new mattress. Thanks mom!"
Mama's Favorite Child (Obviously)
"I never want to go to school and this mattress makes me not want to go even more..."
Most Likely To Play Hooky
"I give this Helix Kids Mattress 5 out of 5 zzzzzs for sleeping in late on Saturdays. I give it 5 out of 5 stars for comfort while reading my books in bed...for hours. I consider myself an expert in both subjects."
Sleep Expert-in-Training
Pay over time with Affirm
As low as 0% APR financing*
*Get a Helix Sleep Queen mattress for as low as $61/month over 18-months at 0% APR. Based on a full purchase price of $1,099.
Subject to credit check and approval. Rates from 0% APR or 10-30% APR over 3-36 months based on creditworthiness and purchase amount. Paid interest is non-refundable.
In cases of partial approval, a down payment may be required.
For purchases under $150, limited payment options are available.
Estimated payment amount excludes taxes and shipping fees. Offer subject to change at any time. Previous purchases are ineligible.
Payment options through Affirm are provided by these lending partners: http://affirm.com/lenders.
See http://www.affirm.com/faqs for details.
Katapult offers alternative financing for people with low or no FICO scores.
Non-refundable $45 initial payment required. Previous purchases are ineligible for offer. Offer subject to change at any time. Subject to credit approval. See terms.
Have questions? Check out our in depth explanations on the product, shipping, returns, and safety.
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